Critical Factors

Medical Crisis Management, Communication, Teamwork and Wellbeing for Healthcare Professionals.

The course duration is 2hrs 57min.

3 CPD Points, 3 CEUs.
Accredited by CPDUK and CBRN.

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Peter Brindley
Professor of Critical Care Medicine, Anaesthesiology, and Medical Ethics, University of Alberta Hospital, Canada

Peter Brindley is a full-time Critical Care Physician at the University of Alberta Hospital, Canada and Professor of Critical Care Medicine, Anaesthesiology, and Medical Ethics. He has 100 peer-reviewed manuscripts, 30 book chapters, over 70 lesser manuscripts and one textbook focusing on resuscitation; crisis management; human factors; and improving teamwork & communication.

He was a founding member of the Canadian Resuscitation Institute; former Medical-Lead for Simulation, and prior Education Lead for Surgery, Anaesthesia and Critical Care at the University of Alberta. He is on the Board for the Canadian Critical Care Society, and the organising committee for five major conferences. He has delivered over 400 invited presentations in ten countries, and over 50 plenaries

Module 1: Critical Factors in Medical Crisis Management, Communication and Teamwork – part 1
  • Lecture: Because the Human Factor is always a factor
Module 2: Critical Factors in Medical Crisis Management, Communication and Teamwork – part 2
  • Lecture: Communication and Teamwork
Module 3: Critical Factors in Wellbeing for Healthcare professionals
  • Lecture: Burnout and Resilience – the seventh human factor
Course Summary

To keep patients safe and themselves strong, modern health professionals need an understanding of the human factors that affect their work. This series covers the essentials in an honest and practical way. In this 3-hour lecture series, Professor Peter Brindley covers the essentials of human factors in healthcare, divided into seven key topic areas: Awareness and attention Decision-making Communication Task/resource management Leadership and followership Teamwork Stress and burnout

Target Audience

All health professionals

Learning Objectives:

Upon completion of this activity, you should be able to:

  • Understand the basic six-pack of a Human Factor’s Curriculum/Framework.
  • Learn practical strategies to improve situational awareness and decision making under stress.
  • Learn numerous practical communication strategies (i.e. hone your verbal dexterity).
  • Understand the future of Crisis Management (including Followership and Cognitive offloading).
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